“Our aim is to make data accessible to everyone on project teams, not just data engineers or analysts,” Elizabeth said. “This will increase transparency and improve efficiency among cross-functional teams.”
Zoho has also brought its in-house AI engine, Zia, to the platform to automate data analysis and generate insights. For instance, Zia can spot project bottlenecks and take corrective action, determine where resources are being underutilized or overutilized and tap the right people based on their skills, and make predictions based on how a project is going so that managers can make adjustments to avoid delays and cost overruns.
“Zia’s ability to generate real-time insights based on various project metrics significantly increases the success probability of the project, and conversational AI enables users to ask questions about the project,” Elizabeth explained. For instance, teams can ask Zia to show them overdue tasks, and Zia will automatically pull out that data.