Microsoft’s genAI-based Copilot app for Windows doesn’t work with Microsoft’s identity and access management platform Entra, prompting the company to advise organizations to uninstall the app and reconfigure the Copilot keyboard key to open the Microsoft 365 app instead.
“The Copilot key was originally intended to launch Copilot on Windows,” Microsoft’s Reanne Wong said in a blog post. “This has changed, as we’ve evolved Microsoft Copilot on Windows to better accommodate feedback and needs.
“As we’ve previously shared, Copilot on Windows has been removed, and the Microsoft Copilot app is now only available to consumer users who authenticate with a Microsoft account,” Wong said. “It will not work for commercial users authenticating with a Microsoft Entra account.”