Not all those agents will be created within Box, he said, with all software vendors eventually creating their own agents. “You’ll have one agent help you with a contract process, another review information for some strategic decision, and another that gets your calendar organized,” he said.
The other major feature addition unveiled Tuesday is Box Apps, a no-code app development framework that includes features such as a custom UI interface, metadata extraction, workflow automations, and content dashboards.
The idea is to automate common content-intensive businesses processes such as contract management and invoice processing. To run these processes, customers would typically have to either build an entire custom app on top of Box’s APIs, or use bespoke technology platforms, said Levie. This means customers must move data out of the Box platform, bypassing security controls in place.