“Just last year, we made a three-year, $1 billion commitment to expand and scale our AI capabilities and help our clients reimagine their businesses through the power of genAI. Building upon this commitment, in May we signed an agreement with OpenAI, making PwC OpenAI’s first reseller for ChatGPT Enterprise and largest user of the product, further enhancing our leadership position in AI.
“We also have strategic alliances with all major AI technology vendors, including foundation model providers AWS, Anthropic, Google, Meta, and Microsoft. We leverage alliance relationships with leading enterprise application vendors that are integrating genAI capabilities into their products, including Adobe, Google, Microsoft, Oracle, Salesforce, SAP and Workday.”
How has AI increased productivity and/or efficiency at PwC? “Our firm has already experienced significant benefits from using AI tools. Those who regularly utilize our genAI tools have observed efficiency gains of 20% to 30%. This has allowed our employees to focus on more strategic work and deliver greater value to our clients.