The initial focus is on the creation of workflows in Zoom’s text chat tool, though automations across the Workplace app will be enabled later, the company said.
A simple example might be a team leader scheduling a recurring project status check-in in Zoom chat. Here, a team leader can create workflow can be set up to automatically post a pre-written message at a certain time each day to request an update from team members. Automations could also be used to introduce new team members to a channel, or simplify processes around time-off requests, Zoom said.
“We built Workflow Automation to be easy for teams of all sizes and abilities to use,” Wei Li, head of Zoom Team Chat at Zoom, said in a blog post Wednesday. “We’re launching Workflow Automation with Team Chat first because it’s an opportunity to strengthen collaboration with team members and get work done asynchronously. Workflow Automation helps teams by taking the guesswork out of setting up workflows and helps cut down on tedious and repetitive tasks.”